Experience Using TheLotter in Local Languages: Support for Hindi, Tamil, and Others

TheLotter comes in as the one-stop destination for all the gamblers in India who are willing to participate in the international lotteries. This platform and TheLotter app allows access to lotteries such as US Powerball, Euro Millions, SuperEnalotto, and various others, where you will be able to stand a chance of winning lakhs if you are lucky enough. However, this site has not been able to effectively cater to the needs of the Indian audience, and one major concern behind the same is a lack of multilingual support in languages such as Hindi, Tamil, Bengali, and many more. In this blog, we will be taking a look at how this platform provides support in local languages to improve the experience of non-English players at the same time.

Multilingual Accessibility: Current Status on TheLotter

Currently, the only languages in which you will be able to access TheLotter website include English, along with other languages such as Spanish, Russian, German, French, and Portuguese. Besides that, there is no native Indian language available on the website or app, where you will be able to take a look at the available options in lotteries and casinos through the same. Knowing the fact that most of the Indian internet users may not be fluent in English, the developers have made customer support accessible in some regional languages. The agents, via live chat, use translation tools to understand your queries at this lottery platform and get them solved at the earliest.

How Indian Users Navigate the Language Barrier

Since the website cannot be accessed in the native Indian languages, there are various other ways in which you could be able to eliminate the language barrier by following them:

• Browser-based Translation: Most browsers, such as Chrome, Microsoft Edge, Safari, etc., have an automatic translation feature available. You will just have to open TheLotter website and select the language in which you want to translate, to know about the options easily.
• Customer Service in English: Currently, the customer support of this website is also limited to English only, but you will be able to communicate with them in regional languages by telling the agents in the language you’re comfortable with.
• Social Media and Forums: There are several YouTube channels or other social media forums, where you will be able to check the tutorials on using this site, in your regional language, which will allow better understanding.

The Need for Indian Language Support

Most of the internet users in India are comfortable with Hindi or other regional languages, which might make it a bit challenging for them to access this website in English. If TheLotter wants to get the attention of a broader market base in India, there is a need for multilingual support, as it will help by increasing the trust and confidence among the players in transactions. Also, they will be able to get a better understanding of the tax policies, lottery rules, and much more before they start buying lottery tickets.

What Could TheLotter Implement

If TheLotter wants to make its platform fully accessible to the gamblers in India, these functions could be implemented:

• Offer their platform to the Indian bettors in Hindi or at least two or three major languages in India.
• Allow email support or live chat to be available in Hindi or other regional languages in the country.
• Provide some user-friendly guides to the players, informing them about how to register, add funds, buy tickets, etc., in the regional languages.
• Having the option to change the app language could be helpful, as it will help them to set the preferred language in the beginning.

These are some ways in which this website could be able to make itself more accessible to Indian bettors.